Privacy Policy

Website: aztoledbemasraf.ir (From Production to Consumption) Last Updated: ۱۴۰۴/۱۱/۲۷ (equivalent to February 16, 2026)

"From Production to Consumption" respects the privacy of its users and is committed to protecting your personal information. The collection and processing of personal data is necessary for providing our services. Carefully reading this document and any notifications related to your user account is mandatory.

1. Changes to the Privacy Policy This document may be amended. Important changes (if legally required) will be notified to users via the website or email. Last review date: ۱۴۰۴/۱۱/۲۷.

2. Third-Party Services and Links The website may contain links to third-party websites or services. Clicking on these links may result in the collection of personal information by those parties. We recommend that you also review their privacy policies. "From Production to Consumption" bears no responsibility for any information shared with third parties (inside or outside our services).

3. Information Collected

• Essential information for registration and user account: first name, last name, mobile phone number, email, password (encrypted), postal address, and payment information (without storing bank card details).
• Automatically collected information: IP address, browser type, device, pages visited, time and duration of use (via cookies and analytics tools).
• Optional information: comments, feedback, additional information in the profile or during purchase.

4. How We Use Your Information Information is used for the following purposes:

• Execution of the purchase contract and provision of services (product delivery, support, invoicing).
• Improving service quality, bug fixing, enhancing security, and personalizing user experience.
• Sending notifications about discounts, product updates, and important news (with opt-out option).
• Analyzing website and service performance.
• Defending the legal rights of the store in judicial or administrative proceedings.
• Support communication with users.
• Development of new services (by the store or affiliated companies).

5. Sharing of Information Personal information is confidential and will not be transferred to third parties except in the following cases:

• Pursuant to a valid judicial or administrative order.
• In the event of merger, sale, or reorganization of the business (with prior notification to users).
• For the provision of services (such as shipping companies or payment providers – only necessary information).

6. Information Security

• Servers are located in data centers approved by the Iranian Information Technology Organization (inside the country).
• Account login is protected by a one-time password (OTP) sent to the registered mobile number.
• In case of phone theft or change of SIM card ownership, please notify us immediately so the account can be suspended or secured. The store accepts no responsibility for unauthorized access resulting from failure to report such incidents.

7. Data Retention Information will be retained for as long as:

• It is necessary to provide the services.
• Legal obligations require it (e.g. keeping invoices for tax purposes).
• It is necessary to protect the legal rights of the store.

8. Your Rights (Transparency and Choice)

• Request access to, correction, completion, or deletion of your personal information.
• Withdraw consent to processing where processing is based on consent (unless there is a legal obligation).
• Refusal to consent may prevent the provision of certain services.

How to submit a request:

• Email to: info@aztoledbemasraf.ir
• Requests are free of charge.
• We may request additional information to verify your identity.
• We will respond within a maximum of one month (in complex cases we will inform you in advance).

9. Questions and Contact Please send any questions, concerns, or suggestions regarding privacy to: info@aztoledbemasraf.ir All messages will be answered and constructive suggestions will be considered.

We thank you for your trust in "From Production to Consumption". Protecting your privacy is our top priority.

From Production to Consumption – aztoledbemasraf.ir